Privacy Policy
Last updated: February 14, 2025
Introduction
Welcome to our app! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our services for utility bill payments, data purchases, airtime purchases, and airtime sales.
Information We Collect
We collect the following types of information when you use our services:
- Personal Information: Name, email address, phone number, and other contact information.
- Payment Information: Payment method details such as credit card information or bank account details, depending on the service.
- Transaction Data: Information about your utility bill payments, data purchases, airtime purchases, and airtime sales transactions.
- Device and Usage Data: Information about your device, such as your IP address, operating system, and app usage patterns.
How We Use Your Information
We use your information to:
- Provide and manage utility bill payments, data purchases, airtime purchases, and airtime sales services.
- Process transactions and payments securely.
- Send you transaction receipts, account updates, and important service-related notifications.
- Improve our app and services based on your usage data and feedback.
- Ensure compliance with applicable laws and regulations.
Data Sharing and Disclosure
We do not share your personal information with third parties, except in the following circumstances:
- With service providers who assist in processing transactions or providing customer support.
- If required by law, such as to comply with a legal process or governmental request.
- In the event of a business transfer, such as a merger or acquisition.
Data Security
We use industry-standard security measures to protect your personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information at any time by contacting us.
- Opt out of marketing communications by following the unsubscribe instructions in our emails.
- Request a copy of the personal information we hold about you.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@akawo.erate.me
Phone: 0901-918-0095